Management

Head of Customer Support

Average nett mothly salary for Serbia is

An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:

86K - 208K RSD

10% earn less lthan 86K RSD

10% earns more than 208K RSD

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What does the data in the graph mean?

Salaries in the survey are expressed in net.

Based on the InfoPlate.rs salary survey, 80% of people on the Head of Customer Support position in the Serbia earn between 85,878 RSD and 208,367 RSD monthly net.

10% of employees earn less than 85,878 RSD and 10% of people earn more than 208,367 RSD.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Responsibility for leading the customer support team
Strategy creation, customer support direction and subsequent implementation,
Support, team coaching, solving demanding customers
Track the resolution of customer issues from receipt to resolution
Improving services, increasing customer engagement and facilitating organic growth
Resolving complaints and creating reports
Providing information to the company's customers, telephone and e-mail communication
Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

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Position Head of Customer Support - Management in the labour market

In the salary ranking,
the job position takes

141. place

Women representation in position

n/a

Average age of respondent by position

n/a

531. place

Porter, Information Staff

General labour

49,310 - 59,266 RSD

142. place

IT auditor

Information Technology

74,168 - 224,318 RSD

141. place

Head of Customer Support

Management

85,878 - 208,367 RSD

140. place

Design Technician

Mechanical Engineering

74,125 - 224,980 RSD

1. place

Chief Executive Officer

Top Management

154,602 - 718,166 RSD

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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