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Management

Call Centre Manager

Average nett mothly salary for Serbia is
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80% of people earn:
643 - 2,669 USD
10% earn less lthan 643 USD
10% earns more than 2,669 USD

Salaries in the survey are expressed in net.

Based on the InfoPlate.rs salary survey, 80% of people on the Call Centre Manager position in the Serbia earn between 643 USD and 2,669 USD monthly net.

10% of employees earn less than 643 USD and 10% of people earn more than 2,669 USD.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

  • Responsibility for recruiting and selecting new employees.
  • Scheduling work shifts of supervisors and call centre operators.
  • Managing, coordinating, checking and motivating subordinate employees.
  • Setting up key performance indicators (KPIs) of the team.
  • Proposing changes of procedures, processes, etc.

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The most common career path of an employee

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Position Call Centre Manager - Management in the labour market

In the salary ranking,
the job position takes

82. place

Women representation in position

n/a

Average age of respondent by position

n/a

531. place

Petrol Station Attendant

Service Industries

Salary group 1

83. place

Financial Analyst

Economy, Finance, Accountancy

Salary group 2

852 - 2,740 USD

82. place

Call Centre Manager

Management

Salary group 2

643 - 2,669 USD

81. place

HR Business Partner

Human Resources

Salary group 2

777 - 2,271 USD

1. place

Chief Executive Officer

Top Management

Salary group 3

1,422 - 6,572 USD

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