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Salaries in the category

Commerce

The salary range for people working in Serbia in Commerce is typically from 59,008 RSD (minimum salary) to 153,150 RSD (highest average, actual maximum salary is higher).

This is the total monthly salary including bonuses. Salaries can vary drastically among different job positions. If you are interested in the salary of a particular job, please choose it from the list.

Gross monthly salary in category Commerce
Salaries may vary by position, the value given is indicative.
80% of people earn:
59K - 153K RSD
10% earn less lthan 59K RSD
10% earns more than 153K RSD
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Salaries in the survey are expressed in net.

Based on the InfoPlate.rs salary survey, 80% of people in the Commerce category in the Serbia earn between 59,008 RSD and 153,150 RSD monthly net.

10% of employees earn less than 59,008 RSD and 10% of people earn more than 153,150 RSD.

The survey is based on data from employees, cleaned of extreme and duplicate values.

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List of positions in the Commerce category and their job descriptions

Job position
Description of job position
Market range
Account Manager
  • Responsibility for the sale and presentation of products or services of the company.
  • Market research and monitoring of competitive activities.
  • Reaching out to potential clients with business offers and creating new business contacts.
  • Providing guidance in selecting the appropriate solution according to defined, individual client requirements and needs.
  • Maintaining regular telephone and e-mail communication with clients.
  • Organising and conducting business meetings.
  • Submitting price offers and negotiating the final form of contract terms and conditions.
  • Responsibility for meeting defined business plans and targets.
55,395 - 261,630 RSD
Betting Clerk
  • Conducting betting transactions and managing cash handling procedures.
  • Assisting customers with placing bets and providing information on betting options.
  • Communicating effectively with clients to enhance customer experience and address inquiries.
  • Maintaining cleanliness and organization of the betting area and equipment.
  • Monitoring and reporting any irregularities or discrepancies in betting operations.
  • Ensuring compliance with relevant regulations and company policies.
  • Processing payments and managing cash registers accurately.
  • Providing support during promotional events and special betting occasions.
  • Collaborating with team members to achieve operational goals and improve service quality.
  • Keeping up-to-date with sports events and betting trends to inform clients.
50,163 - 115,308 RSD
Car salesman
  • Engaging with customers to understand their automotive needs and preferences.
  • Demonstrating vehicle features and benefits to potential buyers.
  • Providing information on financing options, warranties, and after-sales services.
  • Building and maintaining relationships with customers to encourage repeat business.
  • Negotiating sales agreements and closing deals effectively.
  • Keeping up-to-date with industry trends, product knowledge, and market conditions.
  • Collaborating with the sales team to meet and exceed sales targets.
  • Conducting follow-up calls and emails to ensure customer satisfaction post-sale.
  • Maintaining accurate records of sales activities and customer interactions.
  • Participating in promotional events and marketing campaigns to attract new customers.
  • Ensuring compliance with company policies and legal regulations in all sales transactions.
  • Handling customer inquiries and resolving issues in a timely and professional manner.
57,795 - 167,603 RSD
Cashier
  • Recording of shopping items in the cash register.
  • Cancellation of incorrectly charged items.
  • Checking the price and nature of charged items.
  • Accepting cash in domestic and foreign currency, meal tickets, shopping vouchers and payment cards; issuing cash for the purchase made.
  • Selling complementary goods in the vicinity of the cash desk.
  • Performing sensory control of received banknotes and vouchers, complying with internal guidelines and safety procedures.
  • Responsibility for the cash in the cash register, recounting and delivering of the daily receipts.
  • Maintaining a clean and tidy workplace.
49,280 - 93,216 RSD
Complaints Department Clerk
  • Handling complaints from customers to their general satisfaction.
  • Issuing goods under complaint to customers.
  • Carrying responsibility for goods returned by customers.
  • Informing customers about their complaint rights.
  • Communicating with suppliers.
  • Analysing causes of complaints.
  • Keeping records of complaints received and handled.
49,280 - 127,348 RSD
Driver's Mate
  • Assisting the driver in the delivery of goods to various locations.
  • Loading and unloading items from the vehicle, ensuring safe handling and placement.
  • Ensuring that all deliveries are conducted in a timely manner while adhering to scheduled routes.
  • Communicating effectively with the driver and other team members regarding delivery instructions and any potential issues.
  • Performing routine vehicle inspections and reporting any maintenance needs or safety concerns.
  • Maintaining accurate records of deliveries, including receipts and delivery confirmations.
  • Assisting in organizing and maintaining the delivery vehicle's interior and exterior cleanliness.
  • Collaborating with warehouse staff to ensure efficient loading and inventory management.
  • Providing excellent customer service during deliveries, addressing any customer inquiries or concerns.
  • Adhering to all safety regulations and company policies while on the road and during deliveries.
65,442 - 129,584 RSD
Junior Sales Representative
  • Responsibility for the presentation and sale of a selected range of products and services, or for the sales within the entrusted region.
  • Identifying potential customers on the basis of specified criteria.
  • Maintaining good relations with new and existing customers.
  • Identifying customers’ needs.
  • Responsibility for the fulfilment of personal sales plans.
  • Processing reports on sales results.
50,241 - 144,059 RSD
Key Account Manager
  • Building and maintaining business relationships with selected key clients.
  • Identification of potential key clients on the market and their progressive acquisition.
  • Participation in preparing sales plans.
  • Responsibility for meeting defined sales goals and financial results.
  • Monitoring the activities of competitors, the situation on the market, and the completion of market analysis.
  • Preparing and holding client presentations.
  • Representing and presenting the company at business meetings in line with corporate strategy.
  • Completing price calculations, negotiation of contractual terms and conditions.
92,621 - 284,228 RSD
Online shop administrator
  • Overseeing the daily operations of the online shop, ensuring a smooth customer experience.
  • Managing product listings, including adding new products, updating descriptions, and optimizing images.
  • Monitoring inventory levels and coordinating with suppliers to restock items as needed.
  • Processing customer orders and ensuring timely fulfillment and shipping.
  • Handling customer inquiries and resolving issues via email, chat, and phone in a professional manner.
  • Implementing promotional strategies and marketing campaigns to drive online sales.
  • Analyzing sales data and website traffic to identify trends and improve performance.
  • Collaborating with the marketing team to enhance the online presence of the shop.
  • Maintaining accurate records of sales, returns, and customer interactions.
  • Ensuring compliance with e-commerce regulations and standards for online sales.
  • Utilizing e-commerce platforms and software to streamline operations and improve efficiency.
  • Providing regular reports on performance metrics and suggesting improvements.
  • Assisting with the development and maintenance of the online shop’s user interface for optimal customer engagement.
49,310 - 127,667 RSD
Product Marketing Manager
  • Creating business solutions, processes and business models.
  • Processing technical and price proposals.
  • Designing and implementing measures for development.
  • Promoting the sale of products with respect to technical and procedural aspects and relations with suppliers.
  • Managing the relative technical and commercial documentation.
  • Analysing market conditions, processing the results of market analysis, providing regular reports on the results and their presentation.
  • Cooperating with business and technical section of the company.
  • Representing the company in meetings with business partners and other entities.
72,008 - 210,618 RSD
Retail Store Manager
  • Ensuring the smooth operation of a point of sale/shop.
  • Responsibility for sales results and for meeting defined financial plans.
  • Ordering goods and services depending on the balance of stocks and other circumstances.
  • Hiring and training new staff.
  • Managing, motivating, and evaluating staff, developing their professional skills and abilities.
  • Completing a roster for work shifts, assigning work activities within the shop.
  • Supervising the quality of goods and services provided to customers.
  • Receiving complaints from customers, resolving claims pursuant to the valid legislation and internal regulations.
  • Collecting daily revenues and securing their proper turnover.
  • Performing regular, ongoing and spot inventories of goods in stock.
  • Managing all the required documentation and other materials for payroll purposes.
67,375 - 191,917 RSD
Sales Consultant
  • Answering customers' questions about products, prices, availability, product and service uses.
  • Analyzing market conditions in order to determine optimum service to clients.
  • Reading corporate reports and calculating ratios to determine the best prospects for profit.
  • Negotiating details of contracts and payments, preparing sales contracts and order forms.
  • Preparing drawings, estimates and bids that meet specific customer needs.
  • Recommending products to customers based on customers' needs and interests.
  • Assisting and advising customers in choosing services.
82,926 - 166,493 RSD
Sales Engineer
  • Establishing new, and maintaining existing, long-term relationships with customers.
  • Providing pre-sales technical assistance and product education.
  • Making technical presentations and demonstrating how a product meets client needs.
  • Handling technical documentation, preparation of required technical information on products and systems, help with the preparation of contracts from the technical point of view.
  • Managing and interpreting customer requirements.
  • Negotiating tender and closing sales by agreeing terms and conditions.
  • Meeting regular sales targets and coordinating sales projects.
  • Liaising with other members of the sales team and other technical experts.
  • Providing training and producing support material for other members of the sales team.
  • Offering after-sales support services.
  • Helping with the design of custom-made products.
70,859 - 283,988 RSD
Sales Object Manager
  • Overseeing daily operations of the sales facility to ensure a high level of customer satisfaction.
  • Leading and motivating the sales team to achieve sales targets and improve performance.
  • Developing and implementing sales strategies to maximize revenue and market share.
  • Analyzing sales data and market trends to identify opportunities for growth.
  • Coordinating with marketing teams to align promotional activities and campaigns with sales objectives.
  • Managing inventory levels, ensuring product availability, and overseeing stock replenishment.
  • Training and mentoring sales staff on product knowledge, sales techniques, and customer service best practices.
  • Establishing and maintaining relationships with key clients and stakeholders to enhance business partnerships.
  • Conducting regular performance evaluations and providing constructive feedback to team members.
  • Preparing and presenting sales reports to upper management, highlighting achievements and areas for improvement.
  • Ensuring compliance with company policies and procedures, as well as legal regulations.
  • Handling customer inquiries and resolving issues in a timely and professional manner.
58,780 - 126,747 RSD
Sales Officer
  • Communication with the company's suppliers and customers in mother and foreign languages.
  • Completion of price offers based on customer requirements.
  • Administration of created and cancelled orders.
  • Entering information into the computer system.
  • Preparing the materials used for accounting.
55,821 - 138,645 RSD
Sales Representative
  • Looking for potential clients within an assigned region.
  • Presenting and promoting goods or services.
  • Monitoring the stock levels of goods at different locations and accepting orders.
  • Providing professional advice to customers and resolving claims.
  • Performing supporting marketing activities at facilities.
  • Monitoring the market, current trends, and competitors' activities.
  • Responsibility for the fulfilment of a personal sales plan.
  • Reporting sales results to a direct superior.
67,262 - 156,297 RSD
Senior Sales Representative
  • Responsibility for a professional presentation and the sale of products to key customers within the entrusted region.
  • Responsibility for increasing the sales of goods and services within the entrusted region.
  • Identifying potential customers on the basis of specified criteria.
  • Maintaining a privileged relationship with key customers.
  • Identifying and analysing customer needs.
  • Responsibility for the fulfilment of personal sales plans.
  • Selecting, training, coordinating, motivating, and evaluating subordinate sales representatives.
  • Processing and analysing reports on the sales results.
72,494 - 277,509 RSD
Shelf Stacker/Merchandiser
  • Placing products on shelves and in secondary points of sale locations.
  • Checking the state and quantity of goods on the shelves in the store and in the warehouse.
  • Repositioning and arranging goods at points of sale to increase their marketability.
  • Checking the expiry dates, removing expired goods from shelves.
  • Verifying prices of displayed goods, competitive price monitoring.
49,280 - 92,266 RSD
Shop Assistant
  • Addressing potential customers with the goal of offering and promoting the sale of merchandise and/or services.
  • Customer service and demonstrating selected products.
  • Collecting cash and non-cash payments.
  • Issuing receipts for purchased goods and warranty sheets.
  • Placing products on shelves and in other points of sale locations.
  • Responsibility for the proper marking of the price and name of the merchandise.
  • Securing merchandise against theft or damage.
  • Participating in regular inventory activities.
  • Maintaining cleanliness and order on the worksite.
  • Responsibility for the cash in the cash registers.
51,221 - 102,315 RSD
Shop Window Decorator
  • Designing and creating conceptual sketches for the final appearance of shop windows or stands.
  • Developing detailed color sketches and models that illustrate the final layout with all elements included.
  • Crafting accompanying texts and product information, processing them either digitally or manually.
  • Designing promotional materials such as flyers, posters, advertisements, banners, sales catalogs, and packaging.
  • Preparing financial plans relevant to the area of work and sourcing competitive offers for executing related tasks.
  • Overseeing the implementation of projects to ensure alignment with the initial creative concepts.
  • Collaborating with marketing and sales teams to ensure consistency in branding and messaging across displays.
  • Staying updated on current design trends and retail strategies to enhance visual merchandising.
  • Ensuring that all displays are visually appealing and effectively showcase products to attract customers.
  • Managing time efficiently to meet deadlines and maintain high standards of quality in all design work.
Store Department Manager
  • Organising work activities and assigning tasks within the entrusted shop department.
  • Leading and motivating a team of employees.
  • Securing the timely and proper unloading and pricing of goods.
  • Stock level monitoring.
  • Communicating with suppliers and stocks of goods ordering.
  • Completing analyses of sales in the entrusted department.
  • Proposing marketing activities focusing on promotion.
  • Receiving complaints from customers and resolving claims.
49,336 - 144,249 RSD
Telemarketer
  • Presenting portfolios of products and services to customers via phone.
  • Active contacting of clients via phone.
  • Acquiring new customers, building and maintaining existing business relationships.
  • Providing telephone advice for potential and existing clients.
  • Supporting the business activities of the company.
49,223 - 143,223 RSD

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